Anyone who manages an online store will benefit from a Flourish Commerce roadmap—no matter your company size or industry.
Our evidence-based roadmaps give you clear deliverables and step-by-step instructions for site improvements, so you can start implementing fixes and unlocking new growth opportunities immediately.
Evaluated against 1,000+ parameters, our roadmaps are packed with insights that will save you thousands in agency fees. In fact, agencies love working with Flourish as it helps them align with clients on the highest-value changes and move straight into implementation.
Every plan includes an audit, roadmap, and post-implementation analysis for a specific set of pages. If you’d like to purchase more pages, you may do so with an add-on.
Get started with one of our 4 core plans:
Every plan includes an audit, roadmap, and post-implementation analysis. You may also purchase unlimited add-ons.
The Audit
A thorough analysis of your website where we evaluate things like content, navigation, accessibility, purchase experience, and post-purchase experience.
The Roadmap
A comprehensive roadmap with actionable insights about what is and isn’t working on your site, plus a list of recommendations that align with your goals. Every roadmap is organized bypriority so you can focus on tasks that provide the quickest and most meaningful improvements to your bottom line.
The Post-Implementation Analysis
Once you complete implementation, we measure the impact of your changes.
The level of data access we'll need will vary depending on the nature of our engagement. It will also depend on what tooling you already have in place.
We will never request access to customer information. We'll also never ask for Editor or Admin access to your eCommerce or analytics platforms (unless you purchase an implementation add-on).
In most cases, we'll need access to the data in your web analytics platform (Google Analytics, Heap, Mixpanel, June), heatmaps, A/B tests, email capture rate, and anything else related to conversion (e.g. Privy, referral or loyalty metrics, etc.).
What if I don't capture any site analytics yet? Can I still get a Flourish roadmap?
Of course! There are a ton of areas for improvement that don't require prior knowledge of site performance or conversion rates. However, it's important you set up analytics so you can run experiments and track improvements over time. We'll help you get started with basic analytics so you have a baseline for performance.
After you purchase a plan, we’ll reach out with a few brief questions to help us understand your business and goals. We may request a 20 minute phone call to ensure we have everything we need to deliver a comprehensive roadmap.
Once we have all the information we need from you, we’ll begin the website audit, which will take 3-5 days. We’ll notify you as soon as the audit is complete.
Following the audit, we’ll generate your roadmap with insights about your site, a list of improvements, steps for implementation, and prioritization. Please allow up to 1 week to receive your roadmap—it will be delivered via PDF.
Once you complete implementation of your roadmap items, we’ll begin the post-implementation analysis. The analysis will take 3-5 days and is delivered via PDF.
As part of our standard engagements, Flourish Commerce does not execute on your roadmap, i.e. we do not handle the implementation.
However, we offer a wide range of add-ons to ensure you have everything you need for a successful implementation. This includes implementation guidance, design support, and in some cases engineering resources.
We’re here to help you build the best eCommerce site possible, so if there’s something you need assistance with, we’ll lend a hand or connect you with one of our partners.
Absolutely! Agencies love working with Flourish for a few reasons:
All plans are eligible to purchase add-ons for additional page audits, implementation guidance, competitor UX analyses, quarterly reviews, email audits, and design & UX support.
Learn more about each add-on here. If you need support with something not listed, just let us know and we’ll do our best to help.
If you make changes to your eCommerce site regularly, you will benefit from regular evaluation. We'll assess the impact of any changes made to your website in the preceding quarter, and provide a "mini roadmap" with suggestions for ongoing improvement.
Get the most out of your initiatives as you iterate, and be sure your website stays optimized for performance, UX, and conversion.